Gothic Angel Wings Necklace in antique Brass with Swarovski Crystal

■ Estimated shipping times ■

- Australia: 15-20 business days
- Canada: 15-20 business days
- China: 20-25 business days
- Japan: 10-15 business days
- Russia: 20-25 business days
- United States: 8-14 business days
- Europe: 3-8 business days
- Latin America and the Caribbean: 20-30 business days

All orders (except custom orders) are shipped by me within 1-2 business days.

Delivery time varies depending on the customs and the postal service in different countries. Random delays can possibly occur in the mail during holidays and high seasons. I'm not responsible for such delays.

■ Returns & exchanges ■

I gladly accept returns and exchanges
Contact me within: 5 days of delivery
Ship items back within: 14 days of delivery

I don't accept cancellations
But please contact me if you have any problems with your order.

The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders

Conditions of return
---------------------------
☛ Please contact me within 5 days, after receiving the item and notify me that you are returning it. As the buyer, you are responsible for return shipping costs and arrangements. Item must be shipped, in original packaging and you must provide me with the Tracking Number for the return shipment to the indicated address. Upon receipt of your return, a refund will be issued minus original shipping charges.
☛ Refunds will not be made on items that are returned without communication, or on items that are not returned in like new condition (as shipped).

Please make your choice carefully and do not hesitate to request additional information before placing an order.
I'll be more than happy to help you find exactly what you want ♥

In addition to my standard returns policy I also ask for the following:
- When returning from outside of the EU you MUST mark the parcel as a RETURN. Incorrectly marked parcels can cause me to incur a customs charge which may result in you having that amount deducted from your refund.

■ Customs and import taxes ■
It is the responsibility of the buyer to pay any customs and import charges if incurred.
I correctly complete customs forms for each order sent outside of the EU.

■ Orders returned to me as unclaimed or undeliverable. ■
Upon return to me of an order that is undeliverable due to being unclaimed or incorrect/incomplete address i will message the customer no more than twice. If i do not receive a reply to my messages then orders will be refunded. If a customer wishes to have their order resent it will be at their own expense. A custom listing will be created to cover the cost of postage and packaging the item again.