ring bearer pillow, ring bearer box, wedding ring box, ring box

Hello and welcome to my shop, I am very convo friendly. You can always contact me if you have any questions. I will be more than happy to help. But please be patient with me! It's a one person business and I try to get back to you as soon as I can, but when I work on the orders in my workshop, I can't answer emails! Thanks!

The current production time is 2 weeks (this does not include shipping).

Custom designs will take additional time as designs are discussed, created and approved.


PAYMENTS:
I accept payment via Paypal and credit cards. To use your credit card and not your Paypal account, choose the Paypal option and look for further instructions on the next page.
I cannot start working on your order until I received your payment in full. If you are still having difficulties, contact me and we'll work it out!

Any unpaid orders will be canceled within one week unless buyer has contacted me.

SHIPPING:
Please make sure your address is correct when you checkout.
Shipping rates include priority shipping in the US (2-3 business days), handling and packaging costs.
If you would like to upgrade the shipping with insurance please contact me and I will send you a separate Paypal invoice for the added services.

ABOUT INTERNATIONAL SHIPPING:
All international packages will have a tracking number as well. Unfortunately, 1st class international tracking does not provide much information. It will generally make a record of the day the electronic label was printed, and perhaps the day that the package left the USA. Unfortunately, I cannot refund uninsured international orders that are lost in the mail!
The majority of international packages I ship arrive within two weeks.
Please note that importing goods from another country can mean that your national Customs authorities may charge you Customs Duty and/or other additional related taxes (for example a Value Added Tax or a Purchase Tax). You, as the importer, are responsible for paying any such taxes. I have no control over what taxes you may be charged by your own national tax authorities. I am not responsible for compensating you for payment of any such taxes. If you do not know how much (if any) import tax you might have to pay, please check with your local tax authorities before purchasing from my shop. Thank you!


I use recycled packaging supplies whenever possible, and to save paper I do not commonly print a packing slip/ invoice with packages. You may print your invoice out from the website at any time. If you need to have a packing slip included with your order please let me know and I will be happy to accommodate!

REFUNDS:
Customer satisfaction is the number one priority for me! Please don't hesitate to contact me with any concerns you may have. I want you to love your purchase, and appreciate the opportunity to correct any problems/mistakes prior to receiving feedback!
Custom carved items are not returnable but if there is a problem I will work with you.

All sales are final. Cancellations are not permitted (after payment has been made and supplies have been ordered). Because all of our items are custom made to order with your specifications, we do not offer any refunds or exchanges.

Thanks for shopping at Simplycoolgifts!