Delivery to Your Door
Receive your purchase without leaving the comfort of your own home. Your order will be shipped directly to your door free of charge (for domestic orders only). For your protection, orders of $1,000 or more require a signature upon delivery, regardless of any signature waiver on file. USPS ® OR FEDEX will attempt to deliver 3 business days in a row before returning the package. Shipping rates and methods are dependent on the shipping method you select.
U.S. & Puerto Rico Street Addresses USPS PRIORTY MAIL 1-3 DAYS $9.99
U.S. & Puerto Rico Street Addresses USPS FIRST CLASS :2-5 DAY FREE
U.S. & Puerto Rico Street Addresses USPS PRIORTY EXPRESS 1 DAY $50.00
International Orders USPS FIRST CLASS INTERNATIONAL 18-21 BUISNESS DAYS $9.50
International Orders USPS PRIORTY MAIL INTERNATIONAL 9-14 BUISNESS DAYS $39.99
International Orders USPS PRIORTY MAIL INTERNATIONAL EXPRESS 3-5 BUISNESS DAYS $49.99
International Orders USPS PRIORTY MAIL INTERNATIONAL EXPRESS GUARENTEED 1-3 BUISNESS DAYS $69.99
ORDERS OVER $1000 FEDEX PRIORTY MAIL AND INSURED 1-3 BUISNESS DAYS FREE
IMPORTANT: MOST USPS ® PRIORITY MAIL AND PRIORITY MAIL EXPRESS SHIPMENTS REQUIRE A CUSTOMER SIGNATURE UPON DELIVERY.
RING SIZING: Rings ship in their standard size (7 for ladies and 10.5 for men) unless a specific size is selected. Please allow up to 2 additional business days for delivery for any other size (ex. 5, 8,9 ,11, etc.).
USPS ® priority Shipping ® and USPS ® Priority mail express are only available for in‐stock items that do not require ring sizing or personalization.
WEATHER DELAYS: Inclement weather conditions may delay or postpone our deliveries. Zales.com will not hold liability or refund the shipping charge based on an inclement weather delay.
For international orders: please note that due to customs and other regulations that take place when shipping an order overseas, Nissoni Jewelry tries to send deliver items by specified date, as diligently as possible, however we do not guarantee that they will arrive within the time frame specified, due to constrains that at out of or control.
All Priority mail international orders should not incur any custom fees, however, if there are any custom fees, Nissoni Jewelry Takes no responsibility over it, and all customs fees are the responsibility of the buyer.
General Shipping Information
Orders must be received and clear credit authorization by 1:00 PM EASTERN time or your order may not be processed until the following business day. Most packages leave our fulfillment center in 1‐2 business days. Exceptions include customized items, special order items, advanced order items, out of stock items, or items that require ring sizing.
Customers can obtain their USPS ® tracking number from NISSONI by calling 212-921- 1234 or by accessing their order details in Order Status.
Business days are Monday‐Friday, excluding U.S. federal holidays.
APO/FPO and P.O. Boxes may only be shipped via U.S. Postal Service and will require additional time for delivery. Add time based on the shipping method selected:
RETURNS AND EXCHANGE POLICY
At Nissoni, we strive to provide each and every Guest with an experience that makes them feel confident in their purchase. We hope your selection brings you many years of enjoyment. However, if for any reason you are dissatisfied with your purchase, you may return your item based on our current Return and Exchange Policy. Returns and exchanges are permitted within 30 days from the purchase date for All Jewelry
Jewelry must be in good condition with all original certificates and accessories.
- Watches must be unworn, unaltered and in original condition to be accepted for return or exchange. All packaging, instructions and warranties, as applicable, must be included with the return or exchange of a watch.
- Returns or exchanges are NOT allowed on special order watches.
- Cash refunds are issued to the original purchaser with original sales receipt.
- Charge credits are issued to the original purchaser on the account to which the item was charged.
- Gift returns with receipt can only be exchanged or converted to a gift card.
- Returns are not allowed on ring size changes and custom made orders are not accepted. Returns for rings are only accepted in the standard size. Standard size for men(10.5) for women (7.5) any other size is considered custom made, final sale and non-returnable Buyer Pays for all return shipping fees
Return By Mail
1. If there is damage to an item upon delivery, call our contact center immediately at 212-921- 1234 for assistance.
2. Please read the information on your original packing slip.
3. Pack the item securely. Use the original package, if possible. Enclose the original or a copy of the packing slip.
4. If you do not have your original packing slip, please provide us with your name, address, phone number, email address, and order number.
5. All return shipping charges must be prepaid. We cannot accept C.O.D. deliveries. For your protection, we recommend that you use a shipping method that provides insurance and tracking services from providers such as UPS, FedEx, or USPS for your return. Ship the return package to the address indicated on the packing slip: Nissoni Jewelry,48 west, 48 street suite 701,NY,NY,10036
6. Keep the Return Tracking Number from the package you are returning to ensure that the package is returned to our distribution center.
7. You can expect a refund within 30 days of our receiving your returned product. Refund will be credited to the same form of payment used in your original purchase.
8. Please note, that Nissoni Jewelry Reserves the right to deny any return they see not fit to return.
9. Nissoni Jewelry also reserves’ the right to inspect items for damage or wear, and may reject the return if there is substantial damage or any look of wear
10. Please note that your original shipping and handling or other additional costs will not be refunded, unless you received a damaged, defective, or incorrect item.
11. All products must be returned in good condition, in original boxes, and with all paperwork (such as watch instruction booklet or diamond certificate) and accessories to ensure a full credit.
12. Refund will be credited to the same form of payment in your original purchase. Please allow 30 days for the credit to appear on your billing statement.
Address to send all returns:
48 WEST, 48 STREET, SUITE 701